Tips & Tricks for Submitting Requests

  • Plan ahead:Submit requests at least 2 weeks in advance for best results
  • Be specific: Include target audience, key messages, and desired outcomes
  • Provide context: Explain why this communication is needed and what success looks like
  • Attach materials:Include any drafts, images, or reference materials upfront
  • Check the guides: Review "What to Request Comms For" section before submitting

Submit a Request

Do's & Don'ts

✓ DO

  • Do align with brand voice and key messaging
  • Do proofread all communications before sending
  • Do consider your audience and tailor messaging accordingly
  • Do use approved templates and brand assets
  • Do submit requests with adequate lead time (minimum 2 weeks)
  • Do provide clear objectives and success metrics
  • Do collaborate with comms team early in the planning process

✗ DON'T

  • Don't make public statements without comms team approval
  • Don't use unapproved logos, colors, or fonts
  • Don't share confidential information externally
  • Don't create your own templates without consulting brand guidelines
  • Don't wait until the last minute to request support
  • Don't assume all communications need to go to all audiences
  • Don't speak to media or press without media training

What to Request Comms For

Understand when to engage the communications team

Always Request Support
  • Press releases and media outreach
  • External announcements (customers, partners, public)
  • Company-wide internal announcements
  • Crisis or sensitive communications
  • Executive communications
  • Brand campaigns and major initiatives
  • Website updates and new content
  • Social media campaigns
Consider Requesting Support
  • Department-wide announcements
  • Event promotions (internal or external)
  • New product/feature launches
  • Customer communications and newsletters
  • Blog posts and thought leadership
  • Employee recognition and stories
  • Partnership announcements
No Need to Request
  • No Need to Request
  • One-on-one emails
  • Small team updates within your department
  • Meeting invitations
  • Project status updates for your immediate team
  • Personal social media posts (unless representing company)